Personas
Nine roles, nine walkthroughs. Each persona page describes the role's daily reality in an independent ambulatory practice, the pain points that slow them down, and the goals REV.health targets to give them time back. Follow the "Walkthrough โ" link on any card to see the day-in-the-life narrative with Phase 1/2/3 callouts.
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Physician (MD/DO)
Dr. M
18โ28 visits per day, structure-first ambient scribe (every encounter is a versioned form), one-tap sign-off
Walkthrough โ -
Medical Assistant
Tasha-MA
Rooming, vitals, screenings, single-screen efficiency
Walkthrough โ -
Registered Nurse
Elena
Follow-up queues, device integration, skills-based routing
Walkthrough โ -
Front Desk Coordinator
Jordan
Check-in, eligibility, live status board
Walkthrough โ -
Biller / RCM Specialist
Priya
Claims scrubbing, denial triage, pattern detection
Walkthrough โ -
Practice Manager
Sam
Live financial dashboards, native MIPS tracking, credentialing workspace
Walkthrough โ -
Patient
Mr. K
Self-schedule, transparent billing, data ownership
Walkthrough โ -
Physician Associate / Nurse Practitioner
Maria
Co-sign queues, scope-of-practice enforcement, prescriptive guardrails
Walkthrough โ -
External Specialist
Dr. R
FHIR referrals, closed-loop consults, Direct Trust reporting
Walkthrough โ