Dr. M — Physician (MD/DO)
Primary care physician, panel of 1,500–2,500 patients, 18–28 visits per day. Documents, codes, e-prescribes, signs orders. Often the practice owner.
Pain Points
- Pajama-time charting. Two to three hours of charting per night, eating into family time and burning out the practice.
- Broken inbasket workflows. Results, refills, prior-auth replies, and patient messages all stack into the same overflowing queue with no triage.
- Fragmented coding tools. ICD-10 candidates surface without supporting evidence, leaving the physician to defend codes manually under audit.
- Context-switching fatigue. Switching between EHR, prescribing tool, lab portal, and clearinghouse just to close a single visit.
Goals within REV.health
- End the encounter with the note drafted, the codes proposed, the orders staged, and the bill captured — in one tap.
- A structure-first ambient scribe — AI is imperfect, so every encounter is a versioned form. The scribe fills bounded SOAP sections and problem-list fields, with each statement audit-linked back to the audio transcript timestamp. The forms improve with every visit toward more efficient and more accurate encounters.
- Real-time CPT and ICD-10-CM suggestions, including E/M level rationale, that the physician accepts or overrides with one click.
- An inbasket that pre-classifies, drafts replies, and escalates only the messages that need physician judgement.
Modules Touched
Clinical Documentation · Coding / CDS · eRx · Patient Portal · Referrals · Task Management
Day-in-the-Life Workflow
Here's what you have set up for today:
18
Appointments
5.5 hrs
Patient-facing time
5:30 pm
Estimated out time
$8,420
Projected revenue
- Check inbasket — 12 results flagged, 4 refill requests auto-approved, 2 patient messages need attention.
- Quick scan of flagged patients — one needs prior auth renewal before visit.
- Open encounter — structure-first ambient scribe starts recording into the visit's versioned form.
- Conduct visit — scribe fills bounded SOAP fields in real time; nothing is free-text guesswork.
- Review SOAP draft — accept, edit, or override each section with one click.
- Coding assist — CPT/ICD-10 suggestions with E/M level rationale appear.
- Sign orders — eRx, lab requisitions, referrals staged and sent in one tap.
- Sign note — encounter complete, claim captured.
- Review pending co-signs from PA/NP.
- Inbasket triage — remaining messages batch-processed.
- Dashboard shows: 18 encounters completed, 2 pending tasks, clean-claim rate 98.5%.