Tasha-MA — Medical Assistant
Rooming, vitals, screenings, immunizations, point-of-care labs, after-visit follow-up phone calls. Often the most-touched human in the patient experience.
Pain Points
- Tab-bouncing data entry. Bouncing between EHR tabs to capture vitals, screening forms, and immunizations — each in a different module with a different keystroke pattern.
- Manual transcription of device readings. Manual transcription of device readings (BP cuff, spirometer, pulse-oximeter) when those devices already speak HL7 v2 or have an SDK.
- Follow-up tasks that fall through the cracks. Nurse-follow-up tasks (results call-backs, post-procedure check-ins) that fall through the cracks without an explicit work queue.
Goals within REV.health
- Single rooming view that shows the patient's reason for visit, due preventive care, vitals form, and screenings — all on one screen.
- Direct device integration over Bluetooth/serial via vendor SDK or HL7 v2 ORU^R01, with unit-aware fields when manual entry is required.
- A Task Management queue with skills-based routing so nurse follow-ups land on a nurse, not the physician.
Modules Touched
Clinical Documentation · Scheduling · Task Management · Patient Portal
Day-in-the-Life Workflow
- Review rooming queue — 5 patients checked in, 3 ready to room.
- Pull next patient — single screen shows reason for visit, due screenings, vitals form.
- Capture vitals — BP device auto-populates via HL7; enter height/weight manually.
- Screenings — PHQ-9, fall risk, tobacco status pre-populated from last visit.
- Immunization check — one due (flu shot), confirm and document.
- Point-of-care lab — glucose result auto-captured from device.
- Mark roomed — status board updates for physician and front desk.
- After-visit callbacks — 3 follow-up calls in task queue.
- Results notification — patient called, result documented.
- End of shift — all rooming tasks complete, 2 follow-ups remaining for tomorrow.